Terms of Service

Welcome to Rice & Chilis. These Terms of Service govern your use of our website and food delivery services. By using our services, you agree to these terms.

1. Acceptance of Terms

By accessing or using Rice & Chilis, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Description

Rice & Chilis is a food delivery platform that connects customers with restaurant partners. We facilitate ordering, payment processing, and delivery coordination.

3. Account Registration

To use certain features, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Maintain and update your account information
• Safeguard your account credentials
• Accept responsibility for all activities under your account

4. Ordering and Payment

When placing orders:

• You must provide accurate delivery information
• Prices are subject to change without notice
• Payment is required at the time of ordering
• We reserve the right to refuse any order
• All sales are final once prepared

5. Delivery Service

Regarding delivery:

• Delivery times are estimates and not guaranteed
• We deliver within specified service areas
• Someone must be available to receive the order
• We are not responsible for food quality after delivery
• Delivery fees may apply based on distance and order size

6. Cancellations and Refunds

Orders can be cancelled before preparation begins. Refunds are issued on a case-by-case basis and may take 5-7 business days to process.

7. User Conduct

You agree not to:

• Use the service for illegal purposes
• Harass or abuse our staff or delivery partners
• Provide false or misleading information
• Attempt to interfere with service operations
• Violate any applicable laws or regulations

8. Intellectual Property

All content on Rice & Chilis, including logos, text, graphics, and software, is owned by us or our partners and is protected by intellectual property laws.

9. Limitation of Liability

Rice & Chilis is not liable for any indirect, incidental, or consequential damages arising from your use of our services, to the maximum extent permitted by law.

10. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in accordance with applicable laws.

11. Service Modifications

We reserve the right to modify, suspend, or discontinue our services at any time without notice.

12. Termination

We may terminate or suspend your account immediately for violations of these terms or for any other reason at our discretion.

13. Governing Law

These terms are governed by the laws of the state where Rice & Chilis is headquartered, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms of Service, please contact us at: