Help Center
Everything you need to know about using Rice & Chilis. Find guides, tutorials, and support resources.
FAQs
Find quick answers to common questions
Contact Support
Get help from our support team
Track Order
Check your order status and history
Getting Started
Create an Account
Sign up for a free account to save addresses, track orders, and get exclusive deals.
Browse Menu
Explore our delicious menu with categories, filters, and detailed descriptions.
Add to Cart
Customize your order with special instructions and add items to your cart.
Checkout
Enter delivery details, choose payment method, and place your order.
Pro Tips
- Save multiple addresses for faster checkout
- Use the reorder feature for favorite meals
- Check for promo codes before checkout
- Enable notifications for order updates
Common Issues & Solutions
Order hasn't arrived on time
Check your order tracking for real-time updates. If it's significantly delayed, contact our support team.
Contact Support →Wrong items delivered
Take a photo of the received items and contact us immediately. We'll send the correct order or issue a refund.
Report Issue →Payment failed
Check your card details and try again. If the issue persists, contact your bank or try a different payment method.
Payment FAQ →Can't log in to your account
Use the "Forgot Password" link to reset your password. Make sure you're using the correct email address.
Reset Password →Video Tutorials
How to Place Your First Order
5 min guide
Tracking Your Order
3 min guide
Managing Your Account
4 min guide