Privacy Policy

At Rice & Chilis, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our food delivery services.

Information We Collect

Personal Information

When you create an account or place an order, we collect information such as:

• Name, email address, and phone number
• Delivery addresses and payment information
• Order history and preferences
• Dietary restrictions and special instructions

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referral source and clickstream data

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support and service
• Personalize your experience and recommendations
• Send order updates and marketing communications
• Improve our services and develop new features
• Prevent fraud and ensure platform security

Information Sharing

We may share your information with:

• Restaurant partners to fulfill your orders
• Delivery drivers for order completion
• Payment processors for transaction processing
• Service providers who support our operations
• Law enforcement when required by law

Data Security

We implement appropriate security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data
• Restrict certain data processing activities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can control cookie settings through your browser preferences.

Third-Party Services

Our website may integrate with third-party services like Google Maps for location services and Stripe for payment processing. These services have their own privacy policies and data practices.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: